Essential Functions:
- Serve as the welcome agents that connect students, employers, alumni, community members, and faculty with the resources, events, staff, and opportunities within the building and wider campus
- Engagement Assistants will develop a vast knowledge of Center staff, programs, and related resources to be able to help problem solve and provide any visitor with solutions to their needs.
- Support daily operations and business functions that could include greeting guests, scheduling appointments, aiding with parking and directions, making copies, data entry, and event process management.
- In addition, some Assistants will also take on a specialty role, further assisting in specific special projects that are department specific.
- Department Specific Specialties could include:
- Employer Connections – Market industry research around employment opportunities – Specialized event marketing for employer events – Hosting and aiding employers while on campus
- Alumni Career & Professional Development – Specialized event planning and marketing for alumni events – Captioning professional development videos
- Data & System Administration – Updates and upgrades to software systems and databases – Data and report analysis
- Alumni Engagement – Specialized event marketing for alumni events – Alumni communication and engagement projects.
- Additional duties to support Burwell Center as needed
- Department Specific Specialties could include:
Knowledge, Skills, and Abilities:
- Outstanding attention to detail and commitment to quality.
- Ability to complete data related tasks in multiple software databases with accuracy
- Excellent interpersonal skills, including verbal, written, and organizational skills.
- A positive customer service attitude; ability to be very flexible and adapt to change.
- Ability to function effectively in a high traffic work environment
- Must be able to manage time well, work independently, and manage competing priorities.
- Willingness to take initiative and maintain a professional demeanor.
- Adept at problem-solving, critical thinking, and using judgment in situations that that require sensitivity and discretion.
Required Qualifications:
- University of Denver student
- 1 year (or equivalent) of customer service experience
Preferred Qualifications:
- Experience in an educational or non-profit setting
- Experience with online databases
- Proficiency in Microsoft Office Suite and/ or Google Drive
- Interest in learning more about a career in Higher Education, Alumni Engagement, Data Management, Employer Engagement and/or Operations.
- Work study eligibility a plus
Working Environment:
- This is an in person position, at the Burwell Center for Career Achievement, University of Denver, approximately 10 hours per week, Monday through Friday between 8 AM and 4:30 PM
- Unexpected interruptions often occur
Physical Activities:
- Ability to sit in front of a computer for an extended period
- Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.
Additional Application Details:
Submit application through PCO by Friday, May 3, 2024 at 4 :30 PM for best consideration.
Resume and Cover Letter Required.
The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For more information, please see the University of Denver’s Non-Discrimination Statement.
All offers of employment are based upon satisfactory completion of a criminal history background check. These are required for all part-time, full-time and student employee hires.
