Digital Communications Specialist
In this Digital Communications Specialist position, you will utilize your knowledge and skills to help develop, refine, and execute a digital engagement strategy for the Office of Trade (OT), in the Office of the Executive Assistant Commissioner, within U.S. Customs and Border Protection (CBP). The position is located in Washington, D.C.
Typical duties include, but are not limited to:
- Analyzing CBP’s external website, CBP.gov, for 508 accessibility issues, broken hyperlinks, and formatting errors.
- Reviewing and managing web requests for both our external website, as well as internal SharePoint Online websites.
- Assisting with developing a social media strategic plan and implementation guidelines for growing our digital footprint.
- Developing and/or reviewing social media content and video scripts regularly and maintaining a digital engagements editorial calendar for various campaign planning efforts.
- Assisting with developing graphics, and visuals, consistent with the Office of Trade brand.
Salary and Benefits
This position starts at a salary of $99,200.00 (GS-12, Step 1) to $153,354.00 (GS-13, Step 10) with promotion potential to $153,354.00 (GS-13 Step 10). Employees receive the full package of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional 401(k) offering.
Qualifications
Experience–You qualify for the GS-12 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level performing duties such as:
- Creating, updating, and managing various office SharePoint tasks and requirements.
- Developing and managing of various social media outlets and trends analysis for a large organization.
- Working with and understanding a variety of social media platforms and their respective participants (X, Facebook, Instagram, YouTube, Flickr, etc.) and how each platform can be leveraged for different scenarios.
- Planning, writing, and editing social media content, video scripts and other various digital campaign products.
You qualify for the GS-13 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level (see list above) performing duties such as:
- Addressing 508 compliance accessibility issues within documents for website posting.
- Creating, updating and managing various office SharePoint tasks and requirements.
- Developing and managing of various social media outlets and trends analysis for a large organization.
- Working with and understanding a variety of social media platforms and their respective participants (X, Facebook, Instagram, YouTube, Flickr, etc.) and how each platform can be leveraged for different scenarios.
- Planning, writing, and editing social media content, video scripts and other various digital campaign products.
IMPORTANT: Refer to the official Job Opening Announcement (JOA) at USAJOBS.gov, the federal government’s official employment site, for complete details, possible additional requirements, and guidance on preparing your documentation.
How to Apply
Click this site’s APPLY link to access the JOA on USAJOBS.gov. You will learn exactly how to submit your application package to include your resume, an online assessment questionnaire, and possibly other documents. You will also learn about required competencies that should be reflected in the information you provide in your resume.
This opportunity closes on March 6, 2024. Apply TODAY.
Interested in other career opportunities with CBP? Visit careers.cbp.gov and check the CBP calendar at cbp.gov/cbp-events-calendar frequently for upcoming informational webinars, in-person recruitment events, and virtual career events.