Essential Functions
- Maintain physical presence at front desk of SIB office to:
- Be available at the Front Desk for the duration of your shift.
- Greet and assist daily visitors to the office, providing information and answering questions as needed.
- Environment – Help to build an inclusive safe space; assist in maintaining suite Mindfulness hours
- Answer and direct incoming phone calls to the appropriate staff member or department
- Receive and distribute incoming mail and packages
- Manage and maintain office supplies inventory, ordering supplies as needed
- Check-in on Teams each shift
Knowledge, Skills, and Abilities
- Strong customer service skills.
- Great communication and interpersonal skills.
- Organizational skills
- Ability to work independently with minimal supervision.
- Ability to effectively and creatively solve problems as they arise.
Required Qualifications
- Current DU undergraduate or graduate student enrolled for the 2023-2024 academic year, located in the Denver area
- Have an interest in helping students, faculty, staff, and families navigate the University, the Community Commons and various offices.
- Interest in building Inclusive Communities
- Demonstrate great communication skills over the phone and in person
- Be reliable, organized, and responsible
- Be in good disciplinary standing with the University
Working Environment
- Standard office environment.
- Unexpected interruptions occur often and stress level is moderate to high.
- Noise level is quiet to moderate.
Physical Activities
- Ability to sit in front of a computer for an extended period of time.
- Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.
Hours
- Variable, our office is staffed Mondays and Fridays, 8:30 a.m. – 4:30 p.m with some evening and weekend events that may need support as well.
Compensation & Benefits
- This position requires a work-study award through the Financial Aide Office. Students will be paid $18.50 – $20.00/hr depending on experience and with the opportunity for yearly increases, dependent on performance.
- In compliance with Colorado’s Healthy Families and Workplaces Act (HFWA), non-benefited employees accrue one hour of paid leave for every 30 hours worked up to a maximum of 48 hours per year.
Additional Application Details
The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For more information, please see the University of Denver’s Non-Discrimination Statement.
All offers of employment are based upon satisfactory completion of a criminal history background check. These are required for all part-time, full-time and student employee hires.
