Qualifications
- Current University of Denver undergraduate or graduate student with eligibility for Federal Work-Study through the University of Denver Financial Aid Office.
Knowledge, Skills and Abilities
- Strong mechanical aptitude and interest in learning the technical operation of 3D printers and other fabrication equipment.
- Ability to troubleshoot equipment issues methodically and communicate solutions clearly.
- Strong customer service and interpersonal skills.
- Willingness and ability to assist individuals from a variety of backgrounds and disciplines with varying levels of experience and comfort using equipment.
- Strong commitment to maintaining a safety-first working environment.
- nterest in learning alongside others and developing an understanding of the capabilities and limitations of equipment and resources within the labs.
- Ability to work effectively both independently and as part of a team.
- Resourcefulness, initiative, and willingness to identify and address needs within the space.
- Excellent attention to detail, accuracy, consistency, and organizational skills.
- Demonstrated reliability and punctuality, including consistently arriving on time and being prepared to begin work at the scheduled start of each shift.
Working Environment
- The Innovation Labs provide an active, hands-on environment for learning, experimentation, prototyping, and collaboration, with equipment and resources such as 3D printers, sewing and embroidery machines, a laser engraver, laser cutters, woodworking
Physical Activities
- Manual dexterity for handling tools, equipment, and materials, including small components during equipment repair.
- Standing and walking for periods of time while assisting users and maintaining the space.
- Lifting and carrying objects and materials of varying weights.
- Bending, kneeling, reaching, and working at varying heights.
- Assisting with the movement, setup, and breakdown of equipment, furniture, and materials for events and activities.
Ritchie School Innovation Lab – Maintenance Technician
- Develop a thorough working knowledge of the Innovation Labs’ equipment, including setup, calibration, and routine maintenance.
- Diagnose and resolve print errors and equipment malfunctions as they arise, escalating to staff or management when needed.
- Perform routine maintenance, cleaning, and minor repairs to keep equipment in working order.
- Maintain accurate records of equipment issues, repairs, and maintenance performed.
- Assist with the maintenance and troubleshooting of sewing machines, embroidery machines, and the laser engraver.
- Identify recurring equipment issues and recommend solutions or preventive maintenance to reduce downtime.
- Help maintain an inventory of maintenance supplies and replacement parts, notifying management when supplies are low.
Operations Facilitation (Secondary Role)
- Welcome users to the space in a friendly and professional manner and offer assistance as needed.
- Facilitate the safe and appropriate use of equipment and resources.
- Direct users to appropriate resources, including user manuals, online resources, individual contacts, or management.
- Maintain a clean, organized, and safe environment by regularly cleaning work areas and returning tools and equipment to their designated locations.
- Understand and enforce policies governing use of the space and equipment.
- Check equipment rentals in and out and maintain accurate records.
- Assist with the setup and breakdown of events, workshops, and other activities.
- Provide impromptu tours of the Innovation Labs as needed.
- Attend all required meetings and training sessions.
- Perform other duties as assigned.
Equal Employment Opportunity Statement & Notice of Background Check
The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For more information, please see the University of Denver’s Non-Discrimination Statement.
All offers of employment are based upon satisfactory completion of a criminal history background check. These are required for all part-time, full-time and student employee hires.
