Essential Functions
- Assist with check-in and check-out procedures during the year. This includes reviewing room inventory forms, completing check-in packets, and checking residents in and out of our systems via StarRez.
- Complete paperwork and administrative assignments in a timely manner, including but not limited to equipment check out, emergency procedures, key issues, inventory forms, etc.
- Assist residents with lock-out keys and other key issues.
- Check-out and check-in desk equipment to residents (e.g. vacuums, dollies, and games)
- Keep the Supervisor, Administrator on Call (AOC) and/or professional staff members, including the Resident Director and Graduate Resident Director informed about concerns, incidents, etc. regarding desk operations.
- Sort, track, and log packages and mail for residents received throughout the day.
- Check-in all overnight guests at the front desk, as outlined in the Guest Policy.
- Serve as an information source to residents and parents about university and community services.
- Promote an appreciation and respect for diversity within the building community.
- Submit incident reports and SOS referrals as needed.
Knowledge, Skills, and Abilities
- Attention to detail, with a highly organized approach to data/project management
- Knowledge of campus resources and how to direct students effectively
- Strong written and verbal communication skills
- Ability to maintain constructive work relationships with student, graduate, and professional staff in HRE, Facilities, and Custodial Services
Required Qualifications
- Must be enrolled full-time in classes (12 credit hours for undergraduate students; 9 credits for graduate students)
- Must begin employment and maintain a cumulative grade point average of 2.5 or higher
- Excellent verbal and written communication skills
- Able to prioritize and meet deadlines in a fast-paced environment
Preferred Qualifications
- Current or former experience as RA or DA
- 24-25 RA
- Candidates with needed availability (see attached xlsx)
- Candidate must be prepared to work with limited supervision, be self-motivated, organized, prepared to handle non-routine circumstances and make sound decisions
- Approaches their work with a coachable spirit and the ability to follow compliance/policy guidelines, as social media continually evolves
- Knowledge of DU resource
Working Environment
- Standard office environment
- Unexpected interruptions occur often
- Stress level is moderate to high
- Noise level is quiet to moderate.
Physical Activities:
- Ability to sit in front of a computer for an extended period of time
- Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.
Work Schedule
This position is a 10-month live-off. DAs can work up to 20 hours each week excluding 3 weeks of Winter Break. Workloads increase at the beginning and end of each quarter.
Compensation & Benefits
Work-Study or Non-Work-Study base pay of $18.29 per hour.
In compliance with Colorado’s Healthy Families and Workplaces Act (HFWA), non-benefited employees accrue one hour of paid leave for every 30 hours worked up to a maximum of 48 hours per year.
Additional Application Details
Applications must be submitted via the below link to be considered:
https://udenver.qualtrics.com/jfe/form/SV_3JzORDJ5GcIYdZc
Required Documents:
Resume
Availability (see attached template)
Application review and interviews will occur in early May
The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For more information, please see the University of Denver’s Non-Discrimination Statement.
All offers of employment are based upon satisfactory completion of a criminal history background check. These are required for all part-time, full-time and student employee hires.
