Looking for a comprehensive introduction to Dynamics 365, Microsoft’s platform for managing business operations and customer relationships? In this course, instructor Shari Oswald covers the essentials of how to navigate the system, manage records, and leverage core built-in features like dashboards, lists, and reports. Along the way, explore the basics of creating and managing accounts, contacts, and leads. By the end of this course, you’ll be equipped with the skills you need to harness Dynamics 365 effectively in your work.
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