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How to Put a Customer On Hold: A Business English Primer

Professionals in a customer service or administrative role must use the correct English vocabulary when they answer the phone and need to put someone on hold. In this audio course based on the popular podcast by All Ears English, learn the correct phrases to transfer a call or to ask the caller to wait on hold. This skill is crucial for a company to maintain a strong reputation within their industry and to provide a positive customer experience.

This course was created by All Ears English. We are pleased to host this training in our library.

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