College of Arts, Humanities and Social SciencesCollege of Natural Sciences and MathematicsDaniel Felix Ritchie School of Engineering and Computer ScienceDaniels College of BusinessGraduate School of Professional PsychologyGraduate School of Social WorkJosef Korbel School of International Studies - Graduate StudentsJosef Korbel School of International Studies - Undergraduate StudentsMorgridge College of EducationUniversity College

How to Listen More and Talk Less in Sales

Effective communication is crucial in sales, and the key lies in listening more than talking. Ronnell Richards, a sales expert, guides you through improving active listening skills to enhance customer relationships and sales outcomes. This course covers the essentials: from understanding the difference between listening and hearing to employing strategic listening for sales planning. Ronnell teaches you how to turn listening into a powerful tool.

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